Privacy Policy – Website

At Gestion Aneyro Inc., we prioritize the protection of our customers’ privacy. This privacy policy outlines the types of information we collect on our website, how we use that information, and the measures we take to safeguard your privacy.

Information Collection

When you use our website, we collect certain information about you, such as your IP address, the pages you visit, and the information you voluntarily provide, such as your email address if you sign up for our newsletter. We also utilize tracking and data collection tools, such as Google Analytics, to analyze website usage and enhance the user experience.

Facebook Pixel

We may utilize Facebook Pixel on our website. Facebook Pixel is a tracking code that allows us to measure and optimize the effectiveness of our advertising campaigns on Facebook. It helps us understand the actions taken by visitors on our website after they have clicked on our Facebook ads. The data collected by Facebook Pixel is anonymous and does not personally identify individuals. It is used solely for statistical and marketing analysis purposes. By using our website, you consent to the use of Facebook Pixel. If you wish to opt-out of Facebook Pixel tracking, you can adjust your ad preferences in your Facebook account settings.

Use of Personal Data

  • Processing bookings and facilitating reservations through CloudBeds
  • Communicating with you as needed
  • Analyzing and improving the user experience of our website
  • Sending targeted advertisements
  • Providing you with information about our services and special offers if you subscribe to our newsletter
  • Offering customer support and addressing your inquiries

Cookie Policy

We utilize cookies on our website to enhance the user experience, personalize advertisements, and analyze website usage. You can modify your cookie preferences at any time by accessing the cookie policy on our website.

Sharing Personal Data with Third Parties

We do not sell, trade, or disclose your personal data to third parties unless it is necessary to provide you with services, comply with the law, or protect our rights.

Data Security

We take reasonable precautions to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on our website, and if necessary, you will be notified via email.

For any questions or comments regarding our privacy policy:

info@aneyro.com

Privacy Policy – Newsletter

At Aneyro Gestion Inc, we are committed to protecting the privacy of our customers. This privacy policy describes the types of information we collect when you subscribe to our newsletter, how we use that information, and the measures we take to safeguard your privacy.

Information Collection

When you subscribe to our newsletter, we collect your email address. If you choose to provide us with additional information such as your name, we will also collect that information.

Use of Information

We use the information we collect to send you newsletters containing updates, promotions, special offers, and news related to Aneyro Gestion Inc and its affiliated hotels. We may also use this information to personalize content and advertisements based on your preferences.

Brevo Platform

We utilize the Brevo Platform to manage our newsletter subscriptions and deliver email communications. By subscribing to our newsletter, you acknowledge and agree that your information will be stored and processed on the Brevo Platform. Brevo Platform is committed to maintaining the security and confidentiality of your personal information in accordance with their privacy policy.

Sharing of Information

We do not sell, trade, or disclose your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our newsletter and delivering relevant content to you.

Data Retention

We retain your personal information for as long as necessary to provide you with the newsletter services or as required by law.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

Right to Unsubscribe

You have the right to unsubscribe from our newsletter at any time. You can do this by clicking the unsubscribe link provided in the footer of our newsletter emails.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any updates will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we handle your information.

Contact

If you have any questions or concerns regarding our newsletter privacy policy, please contact us at info@aneyro.com.

Booking Conditions

Rates:
Our prices are in Canadian dollars and before taxes.

Taxes:
Accommodation taxes (3.5%), GST (5%), and QST (9.975%) must be added to all rates.

Deposit & Payment:
To guarantee each reservation, a valid credit card number is requested with CVV. The amount of the first night (plus taxes) will be debited from the credit card at the time of booking as a deposit. The balance of the total amount will then be debited 48 hours before the date of arrival, noon Quebec time.

Reservation Modification (*):
Depending on the rate chosen and availability, the guest may modify their initial reservation free of charge once up to 48 hours before the date of arrival. After this period, the reservation will be considered final.

Non-smoking Hotel:
It is forbidden to smoke (cigarettes or other substances) throughout the hotel under penalty of cleaning costs.

Hotel is for Adults Only:
The hotel is exclusively for adults.

Respect of Maximum Occupancy Capacity per Room:
It is the client’s responsibility to respect the maximum number of occupants according to the type of room reserved. Otherwise, to ensure the safety of customers, the hotel reserves the right to refuse access to the reserved room or to charge the difference for the rental of another room for the additional person or persons.

Respect for the Premises:
It is the guests’ responsibility to respect the premises, including decorative objects, furniture, fabrics, and bedding. The hotel reserves the right to claim monetary compensation to replace missing or damaged items, up to 3 times the full replacement value.

Cancellation Policy

It is possible to cancel or modify the stay between the date of reservation and 48 hours before the date of arrival at noon. The deposit will then be refunded within 7 working days. (*)

In the case of a cancellation made 48 hours or less before the midday arrival date and whatever the reason (**), the total amount is non-refundable.

(*) To be taken into account, all modifications or cancellations must be made using the same method as that used to make the reservation.

(**) It is the traveler’s responsibility to take out travel insurance with the company of their choice.

The Hotel does not assume any responsibility with regard to the cancellation or modification of a reservation, whether related to:

  • Bad weather or weather conditions
  • Natural disaster, forest fire, floods, volcanic eruption, earthquake land
  • Flight delays or cancellations
  • Illness or death of the traveler or one of their relatives
  • Loss of job
  • Strike, war, riot, act of god, act of the prince, terrorist act, pandemic

Please review the revised booking conditions. Let me know if you need any further adjustments or have any additional requirements.

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